When I inquire at HP when this event will happen, I get responses that are best suitable for "Saturday Night Live" of "Soon," "Very Soon," and my personal favorite from a support rep who really went above and beyond in trying to convince me: "very -very soon." The customer support and technical services departments of HP are so deplorable that there is literally no point in contacting them. Microsoft Office Basic Edition 2007 came preinstalled (I ordered it with the PC, and there are no disks). To register: Click the Office button, which is the round button near the top-left corner of the app. Once your key is accepted, you can use all Office 2007 apps without limitations. I foolishly thought that a case manager who was notified over a week and a half ago would've gotten back to me by now. I am planning to do a clean install of Windows 7 on a Vista 64 HP Pavilion. Although youve already entered your product key, now youll need to validate it online. Sign in to the computer as an administrator.
Perform a clean boot for Windows 7, Windows 8 and Windows 8.1. Use the following steps to perform a clean boot in Windows 10. Since I am scheduled to have an independent IT consultant help with the installation tomorrow, during the afternoon of March 16, I'm wondering if anyone at Expert Exchange has personally dealt with the specific situation I'm talking about and if so, how did they resurrect Microsoft Office 2007? These steps might look complicated at first glance, but following them in order, step-by-step, will help you get you back on track.
It boggles my mind that a company the size of HP can possibly stand behind selling a product that disappears following an upgrade or clean install. The other option is to go directly to a clean install of Windows 7 and lose any chance of retrieving the Microsoft office products. After questioning the 4 or 5 support representatives who contributed to the answers, there evasive and noncommittal responses leave me very unconvinced that I will ever see the Microsoft office products I paid for.
After sifting through over a dozen e-mails, I can only summarize their suggestion as follows:Įither do a system restore back to the factory settings of Vista 64 and therefore be able to use the Microsoft office products I purchased. At best, all I receive is contradictory information. The customer support and technical services departments of HP are so deplorable that there is literally no point in contacting them. In this guide, we'll show you the steps you need to follow to prepare and perform a successful clean install of Windows 10, whether you're upgrading from an older release or making the leap from. I am planning to do a clean install of Windows 7 on a Vista 64 HP Pavilion.